Housekeeping: Regular Maintenance
General Housekeeping
Service Description
Light cleaning, Light detailed cleaning + removing and Cleaning behind, degreasing of stove vent, Spot clean wall, cleaning the inside of your fridge, cupboards, pantry, under sink and other areas. Excludes…… - Organizing of items and rooms (no organizing of the inside of the fridge, pantry, under sink rooms meaning no separating whats to throw out) - any work needed to be done outside -Full carpet cleaning -Doing laundry -Detailed window and blind cleaning. -Cleaning of the garage, laundry room or storage rooms -Basement If the appointment is the first appointment your first appointment will be a consultation whether the consultation is apart of the first cleaning service or separate, some time will be allocated to have the consultation. Housekeeping services happen once a week and are at a minimum of 3 hours per appointment. Half of your first months invoice will be due before your first official housekeeping appointment. Afterwards your invoices will be billed on a monthly basis.
Cancellation Policy
Cancellation, Rescheduling & No-shows To successfully cancel or reschedule your appointment, notice must be given 24 hours (1 day) before your appointment time. If you are canceling or rescheduling your appointment within 24 hours of your appointment you will be charged a non-negotiable $50 fee, this also applies to no-shows. Lates Please inform us via email or phone if you may be late. We understand that sometimes situations may occur that are out of your hands. However if you are more than 45 min late a $20 late fee will be applied. If you are more than 1 hour late, it will be considered a no-show (which is a $50 charge) and you will have to reschedule. Refunds We pride ourselves in providing quality service and because of this we have specific procedures in place to achieve that. Because of this we do not offer refunds of any kind, however we do offer follow-up appointments for most services to complete any unfinished or missing work.
Contact Details
18669449778
info@bqccleaning.com
Edmonton, AB T5H 3K3, Canada